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Terms & Conditions

These Terms and Conditions govern your use of 7star Casino and your account with us. Please read them carefully before registering or placing any wagers. By accessing our platform, you confirm that you have read and agreed to be bound by these Terms in full.

General Terms and Acceptance

These Terms and Conditions ("Terms") form a legally binding agreement between you and 7star Casino ("we", "us", "our"). By accessing our website, creating an account, or placing a wager, you confirm that you have read, understood and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our services.

We reserve the right to update or amend these Terms at any time. When we do, we will notify you through our website or by other appropriate means. Continued use of your account with us following any changes constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically to remain informed of any amendments.

These Terms apply to all products and services available on the 7star Casino platform, including casino games, live dealer tables, promotions and any other features we may offer from time to time. They should be read together with any additional terms and conditions that apply to specific products or promotions offered on our site.

Your Account With Us

Registration and Eligibility

To open an account with us, you must be at least 18 years of age and reside in a jurisdiction where online gambling is lawful. By registering, you confirm that you meet these requirements and that all information you provide to us is accurate, complete and up to date. We reserve the right to request verification of your age, identity and residential address at any time.

Each player may hold only one account with us. Creating duplicate or multiple accounts is not permitted and may result in the suspension or permanent closure of all associated accounts. Any funds held in duplicate accounts may be forfeited at our discretion.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any other person. We will not be liable for any losses arising from unauthorised access to your account where you have failed to keep your credentials secure. If you suspect any unauthorised activity on your account, please contact our customer support team immediately.

Account Verification (KYC)

In line with our obligations to prevent fraud and money laundering, we may ask you to provide supporting documents to verify your identity, age, address and payment methods. This process is commonly known as Know Your Customer (KYC) verification. Failure to complete verification within the timeframe requested may result in your account being suspended and withdrawal requests being withheld pending the receipt of satisfactory documentation.

Deposits, Withdrawals and Promotions

Deposits

We accept a range of payment methods for depositing funds into your account with us. All deposits must be made using a payment method registered in your own name. We do not accept deposits from third parties under any circumstances. Minimum and maximum deposit limits may apply and will be displayed to you at the point of transaction.

All transactions are generally processed in Australian dollars unless otherwise stated. We are not responsible for any fees that your bank or payment provider may charge. Deposits are typically credited to your account promptly, though processing times may vary depending on the payment method you have chosen.

Withdrawals

To request a withdrawal, your account must be fully verified and in good standing. Where reasonably practicable, withdrawals will be returned to the same payment method used for your original deposit. Withdrawal requests are processed in the order they are received, and processing times may vary depending on the payment method selected.

We reserve the right to carry out additional security checks before processing any withdrawal. This may result in a temporary delay to your request. We will contact you promptly through your registered account details if any further information is required.

Promotions and Bonuses

From time to time we may offer promotions, bonuses and free spins to new and existing players. All promotions are subject to specific terms and conditions that will be communicated to you at the time of the offer. By participating in any promotion, you agree to those specific terms in addition to these general Terms.

Bonus funds may be subject to wagering requirements before they can be withdrawn as cash. It is your responsibility to read and understand the conditions attached to any promotion before claiming it. We reserve the right to amend or withdraw any promotion at any time without prior notice.

Fair Use and Prohibited Conduct

You agree to use our services solely for personal, recreational purposes. The following activities are strictly prohibited on our platform and may result in account suspension, permanent closure or forfeiture of funds:

Using any software, bot, algorithm or automated process to gain an unfair advantage over other players or over the house.
Colluding with other players in any manner intended to manipulate game outcomes or exploit promotional offers.
Engaging in any form of fraud, including initiating charge-backs or payment disputes without valid cause.
Exploiting technical errors, bugs or malfunctions in our platform for financial gain.
Opening an account for any commercial purpose, or registering on behalf of another person without our express written consent.
Using our platform in any manner that violates applicable laws or regulations in your jurisdiction.

If we reasonably suspect any of the above conduct, we reserve the right to suspend or permanently close your account, withhold any account balance pending investigation, and report the matter to relevant authorities where we are required to do so. Any winnings obtained through prohibited conduct are void and may be reclaimed by us in full.

Liability, Responsible Gambling and Governing Law

Limitation of Liability

Our platform is provided on an "as is" and "as available" basis. While we make every effort to ensure our services operate without interruption, we cannot guarantee uninterrupted or error-free access at all times. We shall not be liable for any loss or damage arising from scheduled or unscheduled downtime, technical failures or any other disruptions outside our reasonable control.

To the fullest extent permitted by applicable law, our total liability to you in connection with your use of the 7star Casino platform shall be limited to the amount of real-money funds held in your account with us at the time the relevant claim arises. We are not liable for any indirect, consequential, special or exemplary losses of any kind.

Responsible Gambling

We are committed to promoting a safe and responsible gambling environment for all of our players. A range of player protection tools is available on our platform, including deposit limits, session time limits, self-exclusion and cooling-off periods. If you feel that gambling is negatively affecting you or someone you know, we encourage you to use these tools and to seek independent support from organisations that provide free, confidential assistance to those experiencing gambling-related harm.

Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable laws. Any dispute arising in connection with your account with us or these Terms will be dealt with in accordance with our complaints and dispute resolution process, details of which are available through our customer support team. We will always endeavour to resolve any dispute fairly and promptly in the first instance.

Contact Us

If you have any questions about these Terms, or if you need assistance with your account with us, please reach out to our customer support team through the contact channels available on our website. We are here to help and will respond to your enquiry as promptly as possible.