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Responsible Gaming at 7star Casino

At 7star Casino, we believe gaming should always be an enjoyable form of entertainment. We are committed to providing a safe environment for all our Australian players and to making sure you always feel in control of your experience with us.

Our Commitment to Responsible Gaming

Responsible gaming sits at the heart of everything we do at 7star Casino. We recognise that while the vast majority of our players enjoy gaming as a fun pastime, some individuals may find it difficult to stay in control. We take that seriously, and we have built a range of tools and safeguards into your account with us to help you play safely at every stage.

We view responsible gaming as a shared responsibility. We do our part by offering practical player protection features, promoting awareness of safer play, and working alongside recognised support organisations. We also ask that you take an active role in understanding your own habits and making use of everything available to you through your account with us.

Gaming should never be used as a way to earn money, solve financial problems, or escape personal difficulties. If you ever feel that your gaming is becoming something other than entertainment, please do not hesitate to use the tools outlined on this page or reach out to a support service.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to identify. Being aware of the warning signs in your own behaviour - or in someone you care about - is an important first step toward getting help.

Common Warning Signs

  • Spending more time or money on gambling than you originally intended
  • Chasing losses in an attempt to win back money you have already spent
  • Neglecting work, study, family, or social responsibilities because of gambling
  • Feeling restless, irritable, or anxious when you are not gambling
  • Borrowing money or selling personal items to fund gambling activity
  • Hiding your gambling habits from friends or family members
  • Gambling as a way to cope with stress, anxiety, loneliness, or other personal difficulties
  • Continuing to gamble despite repeated attempts to cut back or stop

If any of these signs resonate with you, please take action. You can use the responsible gaming tools available through your account with us at any time, or contact one of the independent support services listed further down this page.

Tools to Help You Stay in Control

Your account with us includes a range of responsible gaming features designed to give you greater control over how you play. We encourage every player to familiarise themselves with these tools and use them proactively, not just when a problem has already developed.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account with us. Once a limit is in place, it cannot be increased immediately - we apply a cooling-off period before any increase takes effect. Reducing your limit takes effect straight away. This helps ensure you are never able to deposit more than you are comfortable spending.

Session Time Limits

Time can pass quickly during a gaming session. Setting a session time limit ensures you take regular breaks and stay aware of how long you have been playing. When your limit is reached, you will receive a notification prompting you to step away.

Reality Checks

Our reality check feature sends you periodic reminders during play, showing how long your session has lasted and your net result for that session. These prompts help you make informed, conscious decisions about whether you want to continue playing.

Take a Break

If you would like a short pause from gaming, you can place your account on a temporary break. During this period, you will be unable to log in or place any bets. This option is ideal when you feel you need a brief step back without committing to a longer exclusion.

Self-Exclusion

If you feel you need a more significant break, you can request a self-exclusion through your account with us. Self-exclusion blocks access to your account for a period of your choosing - either for a defined term or on a permanent basis. During this time, we will take reasonable steps to ensure you are not targeted with promotional communications. We take these requests seriously and process them as a priority. Please be aware that self-exclusion at 7star Casino does not automatically apply to other gambling operators. We recommend also registering with any national self-exclusion schemes available in your state or territory.

Support and Resources

We encourage anyone who is concerned about their gambling - or the gambling of someone close to them - to seek independent, professional support. A number of organisations across Australia offer free, confidential assistance around the clock.

  • Gambling Help Online (gamblinghelponline.org.au) provides free 24/7 counselling and support services for Australians affected by gambling
  • The National Gambling Helpline connects you directly with trained counsellors at any time of day or night
  • Gamblers Anonymous Australia offers peer support meetings and a structured recovery programme
  • Lifeline Australia provides crisis support for people experiencing overwhelming personal difficulties, including those linked to gambling
  • Financial counselling services can assist if gambling has led to financial hardship - many are available free of charge through community organisations

These services operate independently of 7star Casino and provide impartial, professional support at no cost to you. We can point you toward these resources, but we encourage you to reach out to them directly for personalised guidance. Asking for help is always the right call.

Protecting Minors

7star Casino is strictly for adults aged 18 years and over. We have zero tolerance for underage gambling and take robust steps to prevent minors from accessing our platform. All new players are required to verify their age during the registration process. If we have reason to believe an account holder may be under the legal gambling age, we will suspend that account and conduct additional verification before any access is restored.

Parental Controls and Shared Devices

If you share a computer, tablet, or mobile device with minors, we strongly encourage you to use third-party parental control software to prevent access to gambling websites. A range of free and paid tools are available that can block online gambling platforms across all browsers and devices, providing an additional layer of protection.

You should also ensure that your account with us is protected by a strong, unique password and that your login credentials are never shared with or left accessible to anyone under the age of 18.

We are committed to doing our part to keep young people safe. Parental supervision and the use of protective software are equally important, and we encourage all adults in a household to take these precautions seriously.